This English version is provided for convenience. If it differs from the Spanish version, the Spanish version prevails.

This Privacy Policy describes how Linker Estate ("we", "our" or "the Platform") collects, uses, stores and protects the personal information of the users of our website linkerestate.com and of the SaaS platform available at app.linkerestate.com.

1. Data controller

The controller of personal data is Linker Estate, with its electronic address at privacidad@linkerestate.com.

2. Data we collect

2.1 Data you provide to us directly

Sign-up and account: first name, last name, email address, password (encrypted), company name and role.
Contact forms: name, email, company, type of company and any message you send us.
Billing information: card or bank transfer details processed by our payment provider (we do not store card data directly).

2.2 Data generated by using the platform

Leads, clients, properties and any other information you upload to your account.
Activity logs: actions taken, date and time, IP address.
Session metadata: device, operating system, browser.

2.3 Third-party data

Meta Lead Ads: when you connect your Meta account, we receive the lead data that Meta users submit in your ad forms, in accordance with Meta's policies.

3. Purposes of processing

To provide, maintain and improve the platform's services.
To manage your account, billing and technical support.
To send transactional communications: confirmations, platform notifications, security alerts.
To send marketing communications (only with your explicit consent).
To detect fraud and abuse and to keep the platform secure.
To comply with applicable legal obligations.

4. Legal bases for processing

Performance of a contract: to provide the services you subscribe to.
Legitimate interest: to improve the platform and keep it secure.
Consent: for marketing communications and the use of non-essential cookies.
Legal obligation: when the law requires it.

5. Storage and security

Data is stored on cloud infrastructure from well-known providers, encrypted both at rest and in transit, with regular backups.

6. Confidentiality of your data

Your company's information in Linker Estate is confidential: only the people you authorize in your account can see it, each according to the permissions of their role.

7. Data retention

We keep your data for as long as your account is active. When you cancel your subscription, you have 30 days to export your information. After that period, the data is permanently and irrecoverably deleted.

8. Your rights

Under the LGPD (Brazil), the GDPR (Europe) and equivalent regulations, you have the right to:

Access: request a copy of the data we hold about you.
Rectification: correct inaccurate or incomplete data.
Erasure: request the deletion of your personal data.
Portability: receive your data in a structured, machine-readable format.
Objection: object to the processing of your data for marketing purposes.
Restriction: limit processing in certain circumstances.

To exercise your rights, write to us at privacidad@linkerestate.com or follow the process described in the Data deletion section.

9. Sharing data with third parties

We do not sell or rent personal data. We may share data with:

Service providers: cloud infrastructure, email delivery and payment processing providers. All of them under data processing agreements.
Meta Platforms: for the Lead Ads integration, in accordance with its policies.
Legal authorities: when required by law or legal process.

10. Cookies

We use our own and third-party cookies. See our Cookie Policy for more information about which cookies we use and how to manage them.

11. Changes to this policy

We may update this policy. We will notify you by email and through a notice on the platform at least 15 days in advance of any significant change.

12. Contact

For privacy inquiries, contact us at privacidad@linkerestate.com.